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How to always be protected

Guides and tips on security, account and asset protection

  • Lost email access

    If you've lost an access to your email, please, write directly to our support using either live chat on our website or email support@nominex.io It should take less time to resolve your problem if you ...

  • How to prevent Virus and Trojan?

    Never download .exe files from untrusted resources  Have an installed and updated antivirus software ...

  • Account security

    The best ways to secure your account: Create a unique password and save it on a physical storage (write it down on a paper) and never give it to anyone Enable 2FA. Save your secret code on a physical ...

  • Scammers in FB, Twitter, Bitcointalk

    Scammers are usually impersonating official social media pages and ask users to send money in exchange of gifts/bonuses. To protect yourself, always check the address of the page and you can simply su...

  • Scammers in Telegram

    Scammers in telegram can copy everything (photo, nickname, bio), but the @nametag is unique and can’t be copied. You can find the list of official support @nametags in the pinned message in the offici...

  • What is phishing and how to prevent it?

    1.  What is a phishing attack? Phishing is a type of social engineering attack often used to steal user data, including login credentials, 2FA codes, private keys etc. It occurs when an attacker, masq...