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Account management practicies

  • Why do we need token levels?

    Condition: Least amount of NMX  Tokens on the account (token level) < 100 NMX Package: Starter 100 NMX Package: Partner 300 NMX Package: PRO 900 NMX Package: VIP Personal Recommendation Reward Accessi...

  • How to Whitelist Nominex emails

             1. Outlook Step 1: Log in to your Outlook account (web browser). Step 2: Go to the settings and click  options. Search for safe mailing list Step 3: Go to safe mailing lists and click + Add. ...

  • How to create your own API key

    The Nominex APIs are designed to allow access to all of the features of the Nominex platform. We provide REST and WebSocket APIs which are documented at docs.nominex.io.      To create your personal A...

  • Where is my Wallet address?

    You can find your wallet address in the Funds section in your account. Choose a currency that you need and press the Deposit button You can use the given address to deposit funds on Nominex and store ...

  • My account got blocked, why?

    If your account was blocked, we've noticed some kind of suspicious activity. Potential reasons for account block: 1. You've entered your password or 2FA code wrong for more than 30 times combined. Thi...

  • Recommended account management practices

    Be an educated Trader There are minor (the amount of time for, for expamle, withdrawal was longer that estimated) and major (phishing) risks associated with trading cryptocurrencies. Cryptocurrencies ...

  • Didn’t receive a verification email

    If you haven't received verification email check the following: 1. Have you entered your email address without misspels? 2. Check spam and promotions folders. In case this didn't help, write directly ...

  • How do I verify my account?

    To verify your account press the link in the email that was sent right after you finished signing up.  If you don’t see an email from Nominex try checking spam and promotions folders.  If you still ha...

  • How do I register an account?

    Easy steps to register your account on Nominex. Step 1 Press Sign Up button  Step 2 Enter your email and choose a safe password (it should be unique and  contain at least 1 capital letter and a combin...