Any problems you might have with deposits or withdrawals
Always be careful while sending your assets and be sure to at least double check everyhting before pressing the send button. Considering Ripple tag and Monero payment ID: If you happen to misspell th...
Unfortunatly, if you happen to deposit wrong currency using our address, we're unable to recover your funds. We do not possess those funds and therefore, can not do anything with this issue. Be carefu...
Unfortunately, if you’ve already sent your funds to a wrong address, we cannot do anything about it. If you know the owner of the receiving address, contact him in order to return your funds. Be caref...
Once a transaction is on the blockchain, it will still take a variable amount of time to confirm and be receive at the destination point. Different blockchains require different amounts of “confirmati...